Mount Alexander Family Services

Raising children can be really hard work and juggling the competing demands of family life can be a very real challenge for many families. Mt Alexander Family Services (MAFS) aims to provide support to families who are experiencing difficulties, who need a hand and who are keen to make positive changes in their day to day lives.

Family Services Workers support families by working with them in their own homes, by identifying what’s important to them and their children, and by developing goals and a clear plan of action that families and workers collaborate on together to achieve. This process involves an in-depth assessment of the needs of each family member,  the provision of information, education, advocacy, resources and working with other professionals when and where it’s appropriate.

Who is eligible for this service?

Mount Alexander Family Services works with families who have children between the ages of 0 to 18 years old (including before birth). Families must live with-in Mount Alexander Shire.

What is the cost of this service?

This is a free service.

How to get more information?

MAFS is located within CHIRP Community Health. You can drop in or call CHIRP Community Health on (03) 5479 1099 and request Family Services’s assistance. Someone from the CHIRP Community Health Intake team will meet or speak with you at the time or give you a call back to discuss your needs and the needs of your family.

Professionals such as doctors and teachers can phone for advice or refer families directly to MAFS via Child FIRST Bendigo on (03) 5440 1147 or 1800 260 338

“When I was at home, I was being a Mum and didn’t know I had any options for support. We were referred to Family Services through the social worker at the school and it opened up so many doors for us. I think it is important for all families to have access to support from social workers during difficult times. No job is too small or too big – any issues can be worked through when you are supported. I was supported mentally, emotionally and financially” – Client of the Family Services team, 2018.

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