Castlemaine Housing Service

If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7) or contact us about our services and programs.

Castlemaine Housing Service was brought under the wing of CHIRP Community Health in 2015, and now in its 30th year, the team continue to provide a quality response to people in housing crisis in the Mount Alexander Shire. Before joining CHIRP Community Health, Castlemaine Housing Service was previously known as Castlemaine and District Accommodation and Resource Group (CADARG).

As a member of a regional network of Specialist Homelessness Services we assist people with:

  • Transitional Accommodation
  • Applications for the complex Social Housing process
  • Private Rental assistance with rent arrears, moving, bonds, rent in advance and tenancy advice
  • Emergency Accommodation
  • Advocacy, advice and referrals

We are funded by State and Commonwealth departments; and all assistance is accompanied by a case plan for the client to address the causes of their housing crisis. This may be due to:

  • Rent arrears
  • Family violence
  • Gambling concerns
  • Recurring homelessness, overcrowding, unsafe, short-term, or inappropriate housing

We work closely with other service providers such as schools, GPs, police and local real estate in the case management we provide for clients.

In addition, we are closely integrated with the CHIRP Community Health’s Family Services team, the Allied Health team and Counselling Services to provide a holistic coordinated service.

Who is eligible?

This service is available for anyone residing in the Mount Alexander Shire.

What is the cost?

This is a free service.

How can I get more information?

To access this service, simply drop in or call CHIRP Community Health on (03) 5479 1000. You will be offered an initial assessment with our Intake team within 24 hours, and then placed on a wait list for longer term case management. Young people 25 and under are usually seen for case management more immediately.

Emergency accommodation options are usually available on the same day. Alternatively,  an after-hours number will be provided for potential emergency accommodation in the region where you currently are.

If you are a professional and would like to refer someone to this service, also call reception (03) 5479 1000 and our Intake team will make contact.

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For 35 years, the communities of Mount Alexander Shire have known who to turn to when they need help.

Sadly, CHIRP may not be around to turn to in future.

Government funding has not kept pace with the rising cost of delivering community health services.
This is happening everywhere, but smaller rural services like ours are the hardest hit.

We need a commitment from the Victorian Government, so we can maintain our services
and not be forced to close our doors.

Support a community model of health and let CHIRP get on with delivering vital services for our community