If you are experiencing homelessness call 1800 825 955 or contact us on 03 5479 1000 during business hours to learn about our services and programs.
As a member of the Loddon Campaspe Homelessness Alliance, a regional network of Specialist Homelessness Services, we assist people in the Mount Alexander Shire with:
- Information and advocacy referrals
- Housing focused case management
- Nominations for transitional accommodation
- Applications through the Victorian Housing Register for social housing
- Assistance to secure and/or sustain private rental through help with rent arrears, moving, bonds, rent in advance and tenancy advice
We are a State Government funded service that provides comprehensive case management to help people secure or sustain housing, while also providing support to address the intersecting issues that contribute to housing instability and homelessness, such as
- Financial difficulties
- Family violence
- Mental health issues
- Recurring homelessness, or inappropriate housing
We work closely with allied health service providers such as family support services, local council, mental health support services, GPs, the NDIS, the Office of Housing, as well as schools, police and other community stakeholders to ensure a holistic, person centered approach to case management.
Who is eligible?
This service is available for anyone located within the Mount Alexander Shire.
What is the cost?
This is a free service.
How can I get more information?
To access this service, call (03) 5479 1000. You will be offered an initial assessment with a member of our Intake team within 48 hours; for allocation to longer-term case management.
If you are a professional and would like to refer someone to this service, call reception (03) 5479 1000 and our Intake team will be in contact with you.
External Web Resources
This site is one of the only homelessness services in Victoria to employ and accommodate women only. It also offers services to trans and gender diverse individuals who identify as female.
1800 825 955
Alternative for possible emergency accommodation when no other housing worker avail. Need to present to service in person.
10 -16 Forest Street, Bendigo
Ph: 03 5444 9000
Alternative for possible emergency accommodation when no other housing worker avail. Need to present to service in person.
47 High St, Kyneton
Ph: 03 5421 1666
TAAP – information, advice and assistance on tenants’ rights, responsibilities and VCAT.
Tenancy Plus – DHHS funded case management support to public housing tenants to assist in sustaining housing.
Ph: 03 5445 0990
Mon, Wed, Fri: 12 – 4pm
Material Aid and some emergency accommodation funds but not a given.
456 Barker Street, Castlemaine
Ph: 03 5470 6091
Wed & Fri 10am – 12pm
Material Aid and some emergency accommodation funds but not a given.
47 Kennedy Street, Castlemaine
Ph: 03 5470 5389
Family violence specific response for City of Bendigo with outreach services to other LGA’s in Loddon Campaspe area.
Ph: 03
5430 3000
Women & Children Ph: Ph: 1800 884 038
- Bond loan progress
- Office of Housing Debts (= ineligible for Bond Loans but not for public housing applications)
- Housing Application progress
AOD Treatment Services
Mental Health or AOD Intake and Assessment (after hours)
Ph: 1300 022 760 or 1800 888 236
Specific response for Aboriginal: Medical, Family Services, Wellbring, Housing, Justice, Elders
Mt Alexander Shires, City of Greater Bendigo, Macedon, Central Goldfields
Bendigo and District Aboriginal Corporation
13 – 15 Forest Street, Bendigo
Ph: 03 5442 4947
Clients may receive discount on vaccinations, etc where they have Health Care Card.
CHS Fund for small costs. Must be current client of CHS.
56-58 Hargraves St Castlemaine
Ph: 03 5470 6300 / 24hrs: 0439 480 866
Wednesday, 9-4pm
NILS provides interest free loans for people living on low incomes ($2,000) – car repairs, white goods, but no bills.
Castlemaine Community House
TAFE building
65 Templeton Street, Castlemaine
Ph: 03 5472 4842 / Fax: 03 5470 5094
Contact: Julie Holden
They will try to find Emergency Accommodation in a client’s immediate area: 1800 825 955.