Housing Services

If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7) or contact us about our services and programs.

CHIRP Housing Service was brought under the wing of CHIRP Community Health in 2015, and now in its 30th year, the team continue to provide a quality response to people in housing crisis in the Mount Alexander Shire. Before joining CHIRP Community Health, the group was known as Castlemaine Housing Service and Castlemaine and District Accommodation and Resource Group (CADARG).

As a member of a regional network of Specialist Homelessness Services we assist people with:

  • Transitional Accommodation
  • Applications for the complex Social Housing process
  • Private Rental assistance with rent arrears, moving, bonds, rent in advance and tenancy advice
  • Emergency Accommodation
  • Advocacy, advice and referrals

We are funded by State and Commonwealth departments; and all assistance is accompanied by a case plan for the client to address the causes of their housing crisis. This may be due to:

  • Rent arrears
  • Family violence
  • Gambling concerns
  • Recurring homelessness, overcrowding, unsafe, short-term, or inappropriate housing

We work closely with other service providers such as schools, GPs, police and local real estate in the case management we provide for clients.

In addition, we are closely integrated with the CHIRP Community Health’s Family Services team, the Allied Health team and Counselling Services to provide a holistic coordinated service.

Who is eligible?

This service is available for anyone residing in the Mount Alexander Shire.

What is the cost?

This is a free service.

How can I get more information?

To access this service, simply drop in or call CHIRP Community Health on (03) 5479 1000. You will be offered an initial assessment with our Intake team within 24 hours, and then placed on a wait list for longer term case management. Young people 25 and under are usually seen for case management more immediately.

Emergency accommodation options are usually available on the same day. Alternatively,  an after-hours number will be provided for potential emergency accommodation in the region where you currently are.

If you are a professional and would like to refer someone to this service, also call reception (03) 5479 1000 and our Intake team will make contact.


External Web Resources

East St Kilda Crisis Accommodation

This site is one of the only homelessness services in Victoria to employ and accommodate women only. It also offers services to trans and gender diverse individuals who identify as female.

1800 825 955

Haven Home Safe 10 -16 Forest Street, Bendigo Ph: 5444 9000 Alternative for possible Emergency Accomm. when no other housing worker avail. Need to present to service in person.

Alternative for possible emergency accommodation when no other housing worker avail. Need to present to service in person.

10 -16 Forest Street, Bendigo

Ph: 03 5444 9000

Cobaw Community Health – Housing

Alternative for possible emergency accommodation when no other housing worker avail. Need to present to service in person.

47 High St, Kyneton

Ph: 03 5421 1666

Housing Justice

TAAP – information, advice and assistance on tenants’ rights, responsibilities and VCAT.

Tenancy Plus – DHHS funded case management support to public housing tenants to assist in sustaining housing.

Ph: 03 5445 0990

St Vincent De Paul Society

Mon, Wed, Fri: 12 – 4pm

Material Aid and some emergency accommodation funds but not a given.

456 Barker Street, Castlemaine

Ph: 03 5470 6091

Salvation Army

Wed & Fri 10am – 12pm

Material Aid and some emergency accommodation funds but not a given.

47 Kennedy Street, Castlemaine

Ph: 03 5470 5389

Centre for Non-Violence

Family violence specific response for City of Bendigo with outreach services to other LGA’s in Loddon Campaspe area.

Ph: 03

5430 3000

Women & Children Ph: Ph: 1800 884 038

Office of Housing
  • Bond loan progress
  • Office of Housing Debts (= ineligible for Bond Loans but not for public housing applications)
  • Housing Application progress
ACSO Connect

AOD Treatment Services

Mental Health or AOD Intake and Assessment (after hours)

Ph: 1300 022 760 or 1800 888 236


Specific response for Aboriginal: Medical, Family Services, Wellbring, Housing, Justice, Elders

Mt Alexander Shires, City of Greater Bendigo, Macedon, Central Goldfields

Bendigo and District Aboriginal Corporation

13 – 15 Forest Street, Bendigo

Ph: 03 5442 4947

Castlemaine Veterinary Clinic

Clients may receive discount on vaccinations, etc where they have Health Care Card.

CHS Fund for small costs. Must be current client of CHS.

56-58 Hargraves St Castlemaine

Ph: 03 5470 6300 / 24hrs: 0439 480 866

No Interest Loans Scheme (NILS)

Wednesday, 9-4pm

NILS provides interest free loans for people living on low incomes ($2,000) – car repairs, white goods, but no bills.

Castlemaine Community House

TAFE building

65 Templeton Street, Castlemaine


Ph:  03 5472 4842 / Fax:  03 5470 5094

Contact: Julie Holden

After hours Emergency Accommodation self-referral

They will try to find Emergency Accommodation in a client’s immediate area: 1800 825 955.

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